Refund & Cancellation Policy

We strive to ensure customer satisfaction at www.techlicence.com . This policy outlines how we handle refunds and cancellations.

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Refund Policy:

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• Full refund:

  • Within 15 days of receiving your order for:

    • Items damaged or defective upon arrival.

    • Order errors (wrong item, size, color).

    • Items significantly not as described on the website.

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• Partial refund:

  • At our discretion, within [number] days of receiving your order for:

    • Items returned in used or opened condition (unsealed hygiene products, etc.).

    • Original packaging missing or damaged.

    • Late returns.

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• No refund:

  • Items listed as non-returnable in the product description.

  • Personalized items.

  • Opened digital products (e.g., downloadable software).

  • Items damaged due to misuse or improper care.

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Cancellation Policy:

• Orders can be cancelled:

  • Before shipment: Full refund.

  • After shipment but before delivery: [Refund amount minus shipping cost].

  • After delivery: Subject to standard return policy.

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How to initiate a refund or cancellation:

• Contact us within 15 days of:

  • Receiving your order (refund)

  • Placing your order (cancellation)

• Use our online return portal or email us at: activatems@gmail.com

• Provide order number, reason for request, and desired outcome (refund or cancellation).

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Processing Time:

• Refunds will be issued within 15 business days of receiving the returned item or confirmed cancellation.

• Refunds will be made to the original payment method used.

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Important Notes:

• We reserve the right to deny refunds or cancellations for unreasonable requests or repeated misuse of the policy.

• This policy is subject to change at any time without prior notice.

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Additional Information:

• For details on specific products' return and cancellation conditions, please refer to their individual descriptions.

• For any further questions or clarifications, please contact our customer support team.

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